MAINTENANCE REQUEST

Before you begin....

Use this online form to submit your maintenance request. Please DO NOT use this form to place any emergency requests. If you have an emergency maintenance matter please contact us directly for immediate assistance. Thank you!

TROUBLESHOOT COMMON MAINTENANCE ISSUES

Please check out the following list of common maintenance issues. Follow these steps and guidelines to ensure the problem is taken care of correctly to save on time and assure your maintenance issue is addressed as quickly as possible. 

TENANT RESPONSIBILITIES

The following includes a list of tenant responsibilities and expectations while occupying your rental property. If the maintenance request is to fix something that is due to tenant damage or responsibility, the tenant will be charged for this service.

Maintenance Request

Type of Maintenane Issue (Mark all that apply)
Please mark Priority level
May we use our keys to access your unit to make repairs if you are not present? Please note that if you would like to be present then you must understan that you will have to be available to provide access durig the appointment that will generally require a 2-3 hour window of time.
Upload File
Upload supported file (Max 15MB)
Upload File
Upload supported file (Max 15MB)
Upload File
Upload supported file (Max 15MB)

Please review Troubleshoot Common Maintenance Issues and Tenant Responsibilities prior to submitting your request. Also note that there will be a $50 fee assessed if any of the following occur: 

  • Tenant makes an appointment but fails to be at the property during the scheduled time (if applicable). 

  • Pet is not in kennel or constrained.

  • There is an underage child unattended at the property.

Red House Realty, Inc. 2020 | DRE 01911515
5004 York Blvd, Suite 207, Highland Park, CA 90042 | Office: (323) 800-4445
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